Operations Management

Businesses create value by supplying their products or services to satisfy customer demand that involves numerous activities and processes across the organization. Operations managers deal with a major issue in any business - how work gets done: setting up processes, uncovering the biggest bottlenecks, fine-tuning processes to save time and money, managing resources for smooth production of value. Since POM balances costs with revenue to achieve higher operating profits, it is in a constant quest to find ‘what is the most efficient, cost-effective way to deliver goods and services. Operations constitute the core functions of adding value to a set of inputs, that make them usable by the consumers (wheat flour to bread, for example), at a certain cost.